ERP projects don’t usually fail on go-live day. The real test is whether purchasing and accounts payable hold up once the project team steps away. This guide breaks down why ERP implementations fall short, the warning signs to watch for, and what a clean end-to-end process actually looks like when you expect the ERP to cover purchasing and AP.

Most AP teams track volume, cycle time, and cost per invoice—but those numbers don’t explain payment reliability, supplier experience, or risk. This guide breaks down the four APQC-backed accounts payable KPIs, the benchmarks behind them, and how to use them to improve performance without creating new exposure elsewhere in the process.